Privacy and Cookie Policy

The EU have introduced a cookies law which means that all websites which use cookies must declare which cookies they use and offer visitors the opportunity to opt out of cookies.

If you don’t know what cookies are, or want to know more about the law, you may find this useful: http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspx

Privacy and Cookies

The EU have introduced a cookies law which means that all websites which use cookies must declare which cookies they use and offer visitors the opportunity to opt out of cookies.

If you don’t know what cookies are, or want to know more about the law, you may find this useful: http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspx

Summary

physiotherapysurbiton.co.uk is committed to protecting and respecting your privacy.

This webpage tells you the data protection and privacy practices for physiotherapysurbiton.co.uk, specifically:

What personally identifiable information is collected
Which organisation is collecting this information
How this information is used
Our policy on sharing this information
How we protect your information
How you can correct any inaccuracies in this information

physiotherapysurbiton.co.uk does not actively track you as an individual.

If you send us an email via the contact form, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information and use it so that we are able to respond to you.

If you comment on a blog post on this site, then your name, email address, IP address and message will be stored in our website database. This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

Our website uses cookies to check that the website is working, to be sure visitors can find what they need on the website, and to help us improve your experience of using the site.

We do not use 3rd Party / Tracking / Advertising cookies.

Importantly: NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

What cookies do we use?

Blog/Post Comments If you leave a comment on the website e.g. on a page, article or blog post, then a cookie may be stored to ‘remember’ your email address for the next time you post (should you choose the “remember me” option).
Cookie Law Compliance On every page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is all anonymous.
Google Analytics We use this to track how you found our site and whether you were able to find the information you were looking for. User data is all anonymous.
WordPress This website uses WordPress as a Content Management System. It uses a “session cookie” which is essential for the website to work properly. User data is all anonymous.

Which organisation is collecting this information

physiotherapysurbiton.co.uk is managed by Linda Stevenson, a chartered physiotherapist.

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message, or to send you our newsletter if you have signed up for it. If you have entered your email address to leave a comment on the blog, it is used to identify your comment, however it is not displayed on the website or shared with any third party.

Our disclosure of this information

We do not share your personal information or email address with anyone. Ever.

Email opt-out

We hate spam too. We do not send you spam emails. You may opt-out of our emails at any time. An ‘unsubscribe’ link is included in all of our email newsletters.

Protection of your information

physiotherapysurbiton.co.uk uses best endeavour to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

How to contact us

Please use the contact form on this site to contact us.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using this website and contact us (details above) if you would like any information removed.

 

 

COVID-19 UPDATE – November 2020

CLINIC IS OPEN

We are Covid-secure and following the Public Health England and our Governing Body guidelines to keep everyone safe in the clinic.

Please do not come to the clinic if you or anyone you've had close contact with has Covid symptoms or a positive test.

We continue to offer virtual appointments where face to face isn't appropriate.

Holler Box